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How to Set Up SuperRack with DiGiCo Quantum 5, 225 and 338

Jun 06, 2023

Follow these instructions to connect a DiGiCo Quantum console to SuperRack SoundGrid and a SoundGrid server/s for audio processing and remote control, with or without server redundancy. Quantum 7 setup instructions can be found here.

All connections should be done with compatible Ethernet cables at supported lengths.

Let’s take a look at the back panel of DiGiCo Quantum 5, 225 and 338 consoles. We can see a Waves IO network port and two network switches on each model:

  • A pair of network ports marked 1 & 2 – we’ll call this pair ‘Switch 1’
  • A pair of network ports marked 3 & 4 – we’ll call this pair ‘Switch 2’

    • Q225:

    Q225

    Q338:

    Q338

    Quantum 5:

    Quantum 5

Connecting a Quantum console to SuperRack SoundGrid and one server

  1. Connect the Waves IO and Soundgrid server to ports 1 and 2.
  2. Connect the host computer running SuperRack SoundGrid to port 3 or 4.
  3. Set up SuperRack SoundGrid with Remote Control – follow steps 3-5 in this article.

Important: The Waves IO and SoundGrid Server must be connected to the same switch. Connecting them to different switches may result in audio drops.

SoundGrid

Connecting a Quantum console to SuperRack SoundGrid and two redundant servers

Connect the following to an external SoundGrid supported network Switch.

  1. Waves IO
  2. SoundGrid Server #1
  3. SoundGrid Server #2 for redundancy
  4. Quantum console port 1 or 2
  5. The host computer running SuperRack SoundGrid.
  6. Set up SuperRack SoundGrid with Remote Control – follow steps 3-5 in this article.

Important:

  • The Waves IO and SoundGrid server must be connected to the same switch. Connecting them to different switches may result in audio drops.
  • We highly recommend that both servers be of the same model and generation.
    • SoundGrid

Connecting Identical Quantum Consoles to SuperRack SoundGrid and one server per Console for Mirroring

The instructions below assume that you properly configured network communication between the two consoles/engines about to be mirrored.

  1. Mark all your hardware and cables! Associate each server to Console A or B.
  2. Connect the following to Console A’s ports 1 and 2:
    • Console A Waves IO
    • SoundGrid server A
  3. Connect host computer A running SuperRack SoundGrid to Console A’s port 3.
  4. Connect the following to Console B’s ports 1 and 2:
    • Console B Waves IO
    • SoundGrid server B
  5. Connect host computer B running SuperRack SoundGrid to Console B’s port 3.
  6. Set up SuperRack SoundGrid inventory and connections as described here.
  7. Connect a compatible ethernet cable between port 4 on the two consoles.
  8. In the SuperRack Setup tab under Controllers, assign the Mirror Control module on both computers.
  9. Click on the gear wheel to open the panel.
  10. Under Port, select the same port as the SoundGrid network.
  11. On Console A, go to Network and click "Send session to Selected". send session to selected
  12. Once both SuperRack B and Console B have received the session, click 'Mirror to selected'. Mirror to selected
  13. When done, both Mirror Control modules in SuperRack A & B should read: "Mirroring Established" and the console's network window should show 'Waves Mirrored' with a green OK. Mirroring Established Waves Mirrored
  14. Important note: Mirroring is supported only when both host computers run the same OS version, the same version of SuperRack, and the same version of Waves plugins. For example: two computers, each running Windows 10, SuperRack V12, and V13 Waves plugins; or two computers, each running macOS 10.15, SuperRack V12, and V12 Waves plugins.

Important:

  • The Waves IO and SoundGrid server must be connected to the same switch. Connecting them to different switches may result in audio drops.
  • We highly recommend that both servers be of the same model and generation.
    • SoundGrid